Yes! We offer worldwide delivery by partnering with trusted courier services to ensure every order gets to your doorstep safely. For more delivery details and rates, visit our Shipping Policy.

No additional fees or taxes are applied for orders within the EU and USA. For other countries, customs and/or import duties are often applied once the delivery reaches its destination, and any of such fees must be paid by the addressee. Unfortunately, we have no control over these charges and cannot foresee what the relating costs might be as customs policies and import duties vary widely from country to country.

We accept Stripe as well as PayPal.

Most of our items are hand-made and prepared for each client individually, hence it might take anywhere between 3 and 5 business days to complete. Once the order is ready, it will immediately be shipped to your destination. For delivery rates and time, visit our  Shipping Policy.

The easiest way to check the status of your order is to track the shipping of your order via our Track Your Order page.

To make changes to an existing order, please email us at support@ulinen.shop. We apologize, but we cannot make changes to custom orders or already shipped items.

The short answer is yes, linen is eco-friendly! It is a natural fiber derived from the flax plant, which doesn't need pesticides to grow and requires 60% less water than cotton. Every part of the flax plant is used to produce various products, from linen fabrics to linenseed oil. Besides, linen can be recycled and is naturally biodegradable, which puts it high on the eco-friendliness chart.

We do offer custom sizes for all our products except clothing. To request a custom size, please email us at  support@ulinen.shop and we’ll calculate the price, production and delivery times for you.

Yes! We have home textile sample swatches available for our home linen collection. The linen swatches will include all of our latest colors. Order fabric samples here.

Caring for linen is simple: you can both hand wash and machine wash linen items at low temperatures. Linen can be tumble dried on low heat. We don’t recommend using bleach or detergent with optical brighteners as they tend to weaken the fibers. For more details on linen care, read our Linen Care Guide.

We do offer wholesale of all our products to like-minded stores, boutiques, hotels, and restaurants all over the world. Send us an email at support@ulinen.shop and we’ll send you our wholesale terms and conditions.

Each of our order is wrapped with love, however, we do not offer any special gift wrapping.

Yes, linen is thicker and about 30% stronger than cotton. The reason is because the flax plant, from linen is derived, produces much longer fibers than the cotton plant. Fiber length contributes directly to yarn strength, which influences the strength and durability of the fabric.

Absolutely. If you’re not 100% satisfied with your purchase or received a wrong product, we will gladly take it back or exchange for another item. Returns and exchanges can be made within 3 days of delivery. Please note that we do not cover shipping costs for items that are being returned or exchanged unless they are defective. For more details, please read our Refund Policy.